If you or a loved one recently experienced a change in employment status that resulted in a loss of health insurance coverage, or if you simply need help understanding potential coverage options, please call our hotline at (833) 541-5757.

Office hours

Mon - Fri: 8am - 5pm

Make an appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (915) 542-2352 during regular business hours or schedule anytime online

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

New patients

New patients are asked to arrive 10 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, all medications and vitamins you are currently taking in their bottles, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

We recommend that you call your insurance company to verify that we participate with your plan.

Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill requests

We are happy to help with refills requests on medications that were prescribed by one of our doctors. All requests will be answered within 72 hours

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. If you would like to schedule an appointment you may do so during regular business hours or by using our online scheduling feature.